PROFILE

 

Dedicated, positive, and energetic person with a professional attitude and approach.
Years of experience with customer contact and service.
Excellent communication, presentation, stakeholder and networking skills.
Strong communicator with focus on performance management and leadership.
Logistical mindset, prioritising timely delivery and high quality.


WORK EXPERIENCE

 

2020
Danske Bank,
Customer Implementations
Chief Integration Architect

·       Working with the largest Corporates and        Corporate & Institutional customers in all Danske         Bank marked countries

·       Advise on payments system and ERP/TMS        integration and infrastructure

·       Specialised in complex bank integration and        project management

·       Analyse banking processes, and advising on        automation and optimisation

·       Visualising potential resource improvement

·       Facilitation and coordination of customer        meetings

·       Stakeholder management

 

 

2015 – 2020
Danske Bank,
Customer implementations
Head of System Integrations

·       Led an international team of highly skilled and        specialised professionals

·       Developed and managed the System Integrations        team

·       Deeply involved in the strategy work and        execution building a new service model and        improving the customer experience

·       Led by example and the performance leadership        model

·       Coordination with stakeholder and external        partners

·       HR responsibility

 

 

2015 – 2018
Danske Bank,
Customer Implementations
Chief Integration Architect

·       Working with the largest Corporates and        Corporate & Institutional customers in all Danske        Bank marked countries

·       Advise on payments system and ERP/TMS        integration and infrastructure

·       Specialised in complex bank integration and        project management

·       Analyse banking processes, and advising on        automation and optimisation. Visualising        potential resource improvement

·       Facilitation and coordination of customer        meetings

·       Stakeholder management

 

 

 

2015 – 2015
Danske Bank,
Customer Implementations
Acting Head of System Integrations

·       Interim leader of an international team of        Integration Architects

·       Resource and task allocation

·       Coordination with stakeholder and external        partners

 

 

2013 – 2015
Danske Bank,
Customer Implementations
Integration Architect

·       Working with the largest Corporates and        Corporate & Institutional customers in the Nordic        countries

·       Advise on payments system and ERP/TMS        integration and infrastructure

·       Specialised in complex bank integration and        project management

·       Analyse banking processes, and advising on        automation and optimisation. Visualising        potential resource improvement

·       Facilitation and coordination of customer        meetings

·       Stakeholder management

 

 

2012 – 2013

Danske Bank,
Customer Implementations
IT Implementation Consultant

·       Provided support to the Bank’s largest corporate        customer

·       Project management

·       Advising customers on cash management,        corporate cards,  CLS, SWIFT-net, custody and        technical integration solutions

·       Support to global and local implementation        managers responsible for Danske Bank Group’s        implementation set-up

·       Establishment and maintenance of SLAs.

 

 

2011 – 2012
Danske Bank,
EDI Support
IT Consultant

·       Daily support for corporate customers regarding        EDI

·       Integration connectivity and security

·       File formats and payment types

·       Local payment infrastructure

 

 

2008 - 2011

LEMAN
IT Department
Project and Process Manager

·       Managing EDI between customers and LEMAN

·       Developing apps and integration solutions for        both internal and external partners

·       Oversaw implementation of new IT and EDI        systems

·       Developed a warehouse management system

·       Programmer

 

 

2004 – 2011
LEMAN
LEMAN Express
IT Project and Process Manager

·       Oversaw development of customer interface and        website for online booking

·       Created best-buy systems

·       Developed apps and systems for optimisation of        daily tasks and processes

 

 

2004 – 2006

LEMAN Express

Customer and Project Manager

·       Maintaining a profitable relationship with        customers and suppliers

·       Growing the business and product portfolio

·       Analysing market trends

 

 

2003 – 2004
LEMAN Express
Sales Manager

·       Canvasing the markets

·       Building customer relationships

·       Sales – Shipping and logistics services

 

 

1991 - 2003

·       Freight Forwarder at ScanAm Forwarding AB at        Arlanda Airport (Stockholm).

·       Freight Forwarder, Airfreight department at        TransAir.

·       Freight Forwarder, Airfreight department at        Airborne Express

·       Export Supervisor as Airborne Express

·       Shipping agent at Airborne Express

·       Miscellaneous jobs while studying computer        science

·       Served in the Army with 4/II-SJLR (Sjællandske        Livregiment).

KEY SKILLS

 

·       Team and department management

·       Individual and group development

·       Performance leadership

·       Stakeholder management

·       Networking

·       Facilitation and coordination

·       Full-scale project management

·       Payment system infrastructure, including SWIFT, SEPA and local clearing        systems

·       EDI and integration, including connectivity, security and file types

·       Task juggling

RELEVANT EDUCATION

 

2018

2016

2013

2011

2010

2009


2008

2007

2007

2007

2006

2006

2003

2000

1999

1994

CAL1 – Certified Agile Leadership 1

C&I Leadership Program, Performance Leadership

PL1 and PL2 – Project Management

WPF – Windows Presentation Foundation

ASP.NET 3.5

Visual Basic 2 .NET – Basic and Advanced programming

Management at IBC in Kolding

Bachelor, International Transport and Logistics

International Transport and Logistics at Niels Brock

Business Economics at Niels Brock

Transport, Distribution and Transport Law at Niels Brock

Logistics at Niels Brock

Sales Technique and customer canvas

Basic Cargo for Agents (IATA / FIATA)

Customs course 1 and

Completed 2 years of Data Science at Niels Brock

LANGUAGES AND SOFTWARE

 

·       Danish – Native language

·       Swedish – Fluent

·       English – Fluent

·       Norwegian - Understand

·       Office 365, Word – Super User

·       Office 365, Excel – Super User

·       Podio – Knowledgeable

KEY WORDS

 

·       Self-motivating

·       Energetic

·       Strong Communicator

·       Result oriented

·       Structured

·       Professional

·       Instructor

·       Positive thinker

·       Reliable

·       Extrovert

·       Focused

·       Team player

·       Service minded

·       Presenter

OTHER

 

I am divorced, living in Copenhagen not far from the city centre.
I have 2 offspring. A son, 28. And a daughter, 17.

I love being active, running and exercising. I know my way around the kitchen and enjoy entertaining family and friends.

I love listening to music, watching movies, wander around the city, and occasionally read a good book.